WHY DIDN'T I GET A PRINTED MANUAL IN MY PACKAGING?
In dotts, we want to reduce pollution and human impact on the planet. For this reason, we have decided not to print our User Manual in paper and bring it to our customers online. Doing it that way, we can reduce drastically our paper waste and contribute to solve environmental problems. Think global, act local!
FIRST STEPS - HOW TO USE YOUR HEADPHONES
Your dotts headphones include a 3.5mm jack connection in their right case. Connect the jack cable available in the box to your device and start using your dotts headphones.
In accordance with the law in force, THREE STONES PARTNERS S.L. will respond to any lack of conformity at the time of the delivery of the good, in the terms and under the conditions laid down in the aforementioned rule for each country. In the case that the product was not in conformity with the contract, and after delivery of the receipt or invoice, acknowledges the buyer the right to repair the product, to its replacement, price reduction or to the resolution of the contract, in accordance with the mentioned norm. This warranty shall not be applicable if the defect has been caused by the buyer and/or by any third party due to misuse, negligence, use or employment of product other than that for which it was conceived, use or installation of the product not in accordance with the instruction manual, or any other cause not related to defects in material or workmanship. This warranty is independent and compatible with the legal guarantees established by the law in force in each country.
To process the warranty go to www.dottsaudio.com in order to contact us through the contact form. Alternatively, you may prefer to contact the distributor from which you purchased the product, presenting the receipt or invoice.
For warranty complaints, questions or suggestions, please contact us at the following address: firstname.lastname@example.org
Calle Salamanca 6, 1ºB
28020 Madrid, España
TM and c 2019 Three Stones Partners S.L.